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Common questions

Warranty FAQs

What warranty does Quality Foundation Repair Austin offer on foundation repair?

For slab foundations, coverage is tiered by the load-bearing pressure each pier reaches at the time of install. Piers reaching 8,000 psi or above carry a lifetime, transferable warranty. Piers reaching 5,000 to 8,000 psi carry a 5-year warranty. Piers below 5,000 psi are not warrantied. Most of our slab repairs reach 8,000 to 10,000 psi. The same tiers apply when we lift a slab on push piers. Pier and beam installations carry a five year warranty on workmanship and materials. All coverage is strictly limited to the areas directly supported by the piers we install.

Is the foundation repair warranty transferable to a new owner?

Yes, for piers that reach the 8,000 psi tier or above. That coverage is lifetime and transfers to the next owner of the home, which is worth raising during a real estate transaction. Transferring a warranty to a new owner carries a transfer fee: $200 for a pier and beam foundation, and $350 for a slab foundation, which includes a mandatory hydrostatic plumbing test.

What can void the foundation repair warranty?

Coverage is voided by adverse drainage conditions present at installation or developing afterwards. For slab foundation warranties, coverage also requires completing a hydrostatic plumbing test within 60 days of the repair.

Will my foundation be returned to its original level?

No. Foundation repairs stabilize a structure to its maximum practical level. We never promise a return to original grade or a guaranteed lift. What we back in writing is the load-bearing performance actually reached by the piers we install.

How do I make a warranty claim?

Call and reference your original repair. We review your file, including the pier performance recorded at installation, and schedule a follow-up inspection if warranted. Your written estimate and repair contract include the exact warranty terms recorded for your home.

Where To Find Us

Two locations across Central Texas

Proudly serving Austin and the surrounding region with foundation repair and house leveling.